1. Bespoke Solutions

• Client-specific software development
• Real-time and cloud-based solutions
• Client-Server Architecture

2. Software Development

• Application planning
• Support in developing and formulating important requirements
• Implementation
• Software commissioning
• Staff training
• Software maintenance

3. Consulting

• Corporate process structure design
• Support in developing and formulating important requirements
• The introduction of service-oriented architectures within organisations
• System architecture and process auditing
• Technical consultancy

1. Web Development

• Technology development based on client requirements
• High standards
• Contemporary and innovative solutions

2. Mobile Solutions

• Technical expertise in the design and programming of mobile applications
• Native and cross-platform development

3. Customer Experience Management

• “Back-” and “ front-end”
• Single component design
• Rapid development of Internet portals for international marketing campaigns
• External system integration
• 24/7 maintenance

1. Application Management

• Software testing
• Automatic testing of web, desktop, mobile and web-service applications
• Tests framework preparation and development
• Performance testing
• Manual testing of all application types
• Training, consultancy and advice in relation to application testing
• System maintenance
• Application customisation
• Centrally administered service
• The optimisation of various processes
• Software development process automation

 2. Service Desk

• 1st-Line Support (external)
• 2nd-Line Support (on-site / application support)
• 3rd-Line Support
• Implementation, optimisation and migration of ITSM applications
• Implementation and management of the ITIL process

1. Services

• Data Warehouse, ETL and DQ process audits
• Information requirements analysis and data governance
• Data Warehouse and Data Lakes design and implementation
• Data integration of ETL processes and data quality mechanisms with MS Dynamics AX and CRM
• Report, dashboard, and analytical model creation – including “Self Service Business Intelligence” and Mobile Bi
  

2. Business processes and integration

• Process analyses, modelling, optimisation and implementation
• Integration service
• Workflow

3. Reporting solutions

• Management
• Accounting
• Sales
• HR
• Project Management
• IT
• SLA
• Time tracking

4. Data Mining

• Customer segmentation
• Marketing campaigns
• Product recommendations
• Geo-marketing, sales planning
• Product optimisation
• Transport logistics including resource planning optimisation
• Preventive maintenance

• IT Strategy
• Project Management
• Technology consultancy
• Requirements management